Cactus Customer relationship management (CRM) of MCS Technologies LTD is not just the application of technology, but is a strategy to learn more about customers’ needs and behaviours in order to develop stronger relationships with them.
Customer relationship management (CRM) helps businesses to gain an insight into the behaviour of their customers and modify their business operations to ensure that customers are served in the best possible way. Benefiting from CRM is not just a question of buying the right software. You must also adapt your business to the needs of your customers
The company offers mainly two different service fee models for Cactus CRM implementations:
Cloud solutions – Cactus CRM
1. Lower infrastructure and software costs
2. Periodic backup of CRM data performed by vendor
3. Better system availability from anywhere through an internet browser
On Premise – Cactus CRM
1. Higher maintenance and Implementation costs
2. Higher software and infrastructure costs
3. Potential access limitations due to intra-network restrictions
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